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About Us: Our Story
Get to Know Us
Our story began with the personal experience that opened our eyes to the challenges many families face when seeking quality care for their loved ones. When our grandparents needed assistance, we encountered a system that was often impersonal and overwhelming. Navigating through the complexities of care options, we realized the profound need for services that are not only professional but also compassionate and personalized.
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This experience ignited a passion with us to make a difference. We envisioned a care model that treats every individual with the dignity and respect they deserve, just as we wished for our own family. Our mission became clear: to provide families with the support and peace of mind that we once sought.
Angela R., Daughter of Client
New Mercy Care has been a blessing to our family. The caregivers are professional, kind, and genuinely care about my mother's wellbeing. We finally have peace of mind knowing she is in good hands.
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Tom L., Client
"I was nervous about bringing someone into my home, but the team took the time to understand my needs. They treat me with respect and help me maintain my independence."
Maria S., Daughter of Client
"I live out of state and worried constantly before finding New Mercy Care. Now I receive regular updates and know that my dad is receiving quality care from people who genuinely care."